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FREQUENTLY ASKED QUESTIONS

  • What is the printing process?
    You purchase the item. Email or upload the information needed. We send you a mockup via email. You confirm it's good to print. We print and ship and send your tracking number via email.
  • What is your Turnaround Time?
    Most printing items are 3-5 business days for original design 2-3 business days to ship. Holidays and weekends are not shipping or working days,
  • Can I return my item?
    No returns or exchanges on ANY ITEMS. Digital downloads no returns either.
  • Where do you ship?
    We ship FREE anywhere in the US for most items. Exclusions are bulk shirts. A shipping fee is assessed if item is over 30 lbs.
  • How do I send my images?
    You can email any images to: info@dallasimprint.com Additionally, you can upload on our contact form if that's easier.
  • I need my item this weekend, can I pick it up?
    We do not currently offer pickup. We can rush your order for an additional fee.
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